Live Chat & Customer Support

Open-source live chat, customer support, and communication platforms. Self-hosted alternatives to Intercom, Zendesk, and Twilio for customer engagement, team communication, and real-time support.

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Chatwoot
Open-source customer engagement suite. Alternative to Intercom, Zendesk. Features live chat, email, social media integration, and team collaboration.
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Zulip
Threaded team chat platform. Powerful alternative to Slack with topic-based threading, integrations, and real-time notifications.
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Matrix Synapse
Decentralized communication protocol server. Open standard for secure, decentralized real-time communication. Bridges to Slack, Discord, IRC.
☕
Papercups
Open-source customer messaging platform. Alternative to Intercom. Live chat widget, Slack integration, customer management.
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LiveHelperChat
Live support chat system. Self-hosted customer service solution with chat widgets, visitor tracking, and canned responses.
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Matterbridge
Bridge between chat platforms. Connect Slack, Discord, Telegram, Matrix, IRC, and 20+ other platforms together.
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Freescout
Help desk & shared inbox. Open-source alternative to Help Scout. Email-based customer support with conversations and workflows.
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Erxes
All-in-one customer engagement platform. CRM, live chat, email marketing, knowledge base, and task management in one platform.

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